I bought the atomic dual alarm clock model * ***** from Kohls for my son for christmas...

GetHuman-jnghisel's customer service issue with AcuRite from March 2019

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The issue in GetHuman-jnghisel's own words
I bought the atomic dual alarm clock model * ***** from Kohls for my son for christmas. He used it grudgingly complaining that it wasn't working right. I gave him my old alarm clock and took his. In the * months that I have been using it, twice it has just stopped working with no display at all. The only way to resolve is to unplug, remove batteries and start over again. This is unacceptable when the alarm is set to wake you but it never goes off and you don't even know what time it is when you do wake up. I have just registered the product today however I do not have the original receipt. I would like this replaced with an item that does not fail. I have other acurite products that I have used for many years quite successfully. I hope that this will become one as well...*thanks,*Juli Ghiselin
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Customer service issue
Reported by GetHuman-jnghisel
Mar 12th, 2019 - 5 mons ago
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GetHuman-jnghisel started working on this issue
Mar 12th 12:52pm