I installed a * gb ram in my acer aspire e ** serial number: NXMN*SM*********BE**** but...

GetHuman5138562's customer service issue with Acer from August 2020

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The issue in GetHuman5138562's own words
I installed a * gb ram in my acer aspire e ** serial number: NXMN*SM*********BE**** but the bios or windows doesn’t detect it I have exchanged the * ram slots turns out it wasn’t a ram slot problem might be a ram problem but cpu z shows that it detects both rams please help

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Acer

Customer service issue
Reported by GetHuman5138562
Aug 6th, 2020 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 315 others
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Timeline

GetHuman5138562 started working on this issue
Aug 6th 7:18pm