My grandsons Acer Chromebook R** which was a Xmas gift last year ****. I also got the e...
GetHuman-marianjm's customer service issue with Acer from July 2018
5 views | 56 similar | 0 following
Help with my Acer issue
GetHuman-marianjm's next move: call Acer.
The best way to get your problem resolved is to tap the button below to start calling Acer. We will check on you later to see if it's fixed or needs to be escalated.
My grandsons Acer Chromebook R** which was a Xmas gift last year ****. I also got the extended warranty on it. He broke the tip off the charger so I bought a charger from Best Buy where I got the Chromebook for $**.**. It worked out for about a month and quit charging. I took the laptop back to Best Buy to see if it was a internal problem and they said it was the wrong charger and said I could get the right one for another $**. Well I can't afford another charger and was not happy with their service after spending so much money with them and buying the extended warranty. My grandson is autistic with ADHD which causes him to have anger issues so he can be a little rough when he plugs in the charger. Can your company help us out since Best Buy won't? Contact me at my Email address as soon as possible. Thank you Marian Moore
GetHuman-marianjm did not yet indicate what Acer should do to make this right.
I have an issue with Acer too
How GetHuman-marianjm fixed the problem
We are waiting for GetHuman-marianjm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Acer's attention and get better help faster. Tap below to get started.
Having Acer issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-marianjm fixes it.
This email address isn't valid
Acer
Customer service issue
Reported by GetHuman-marianjm
Jul 22nd, 2018 - 5 years ago
I have an issue with Acer too
Fixed
Seen by 5 customers so far
Similar issue to 56 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Where was the item purchased
Order number (if applicable)
Billing address
Timeline
GetHuman-marianjm started working on this issue
Jul 22nd, 2018 10:53am
GetHuman-marianjm shared this issue with friends on Facebook
Jul 22nd, 2018 10:57am
GetHuman-marianjm indicated the issue is not fixed yet.
Jul 23rd, 2018 4:02pm
Paying Your Telecom Too Much?
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.