I am going to be switching from mac to PC after over a decade as a photographer and gam...

GetHuman604616's customer service issue with Acer from April 2018

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The issue and preferred resolution, in GetHuman604616's own words:
See if a new version of the Triton *** laptop will be coming out in the next few months. ... I am going to be switching from mac to PC after over a decade as a photographer and gamer and see the Triton *** as among the best options that I could replace my old MacBook Pro in terms of great design and features.
The only problem was that the battery life on the laptop is very short for use without a power cord always handy. I wanted to know if there was any chance of a new **** version of the machine coming out before fall ****.
I trust that Acer will make this right and come up with a resolution that is fair.
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Acer

Customer service issue
Reported by GetHuman604616
Apr 17th, 2018 - 3 mons ago
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GetHuman604616 started working on this issue
Apr 17th 6:13pm
GetHuman604616 reviewed the items needed
Apr 17th 6:14pm