I went to the ATM to withdraw my rent money the ATM machine said I had the incorrect pi...

GetHuman2609620's customer service issue with AccountNow from March 2019

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The issue in GetHuman2609620's own words
I went to the ATM to withdraw my rent money the ATM machine said I had the incorrect pin so I re-entered it apparently too many times because it said I had exceeded the limit and I needed to contact my bank normally I have my sister handle these things for me but I set this pin up myself and I definitely have the correct pin the website said to send in verification identity I faxed that over to you this morning I only have a couple more days to pay my rent so I guess I need to know how long it will take y'all to verify my identity what process the faxes that I sent you or it is that y'all have to do on y'all's end but I need access to my bank account ASAP I live in a boarding home so our rent is due every Friday and if it's not paid they put our stuff outside I do not want to be homeless
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AccountNow

Customer service issue
Reported by GetHuman2609620
Mar 27th, 2019 - a mon ago
I have an issue with AccountNow too
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Seen by 1 customer so far
Similar issue to 136 others
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Timeline
GetHuman2609620 started working on this issue
Mar 27th 10:41pm