My name is Roger Thornton, my card was wrongfully reported by a ex girlfriend, not myse...

GetHuman1641263's customer service issue with AccountNow from November 2018

6 views
 | 
843 similar
 | 
0 following
Help with my AccountNow issue
Did that get it fixed?
Waiting to see if GetHuman1641263 fixed the issue with our suggestion.
The issue in GetHuman1641263's own words
My name is Roger Thornton, my card was wrongfully reported by a ex girlfriend, not myself, making my card no good they informed me that they HAD to send me a new one just because! That was on the ** of November ****. Today is November **, **** no card!! No one knows anything, said I will have to have another one sent. So all of this I have been broke and my family has suffered and are still!! My car is gone now my utilities are about to be shut off! Never in my life have had anything like this happen! It's the Holliday and my children don't understand why we are broke and struggling! I was told by account now that they could do nothing but charge me$** to properly mail it to my address in * days! This is unacceptable! I can't talk to representatives because they don't feel like there at fault!forcing me to spend money I don't have! And now I have to prove I'm me with a government id! I don't have a is right now or can get one because I'm broke, so the damage continues! How can you cancel my card by a women not me and tell I'm beat because of your mistake! Account now us not even trying to make a wrong a right! This is bad business and I hold you responsible! I didn't do this! You did and family and I want to be made right on your account not mine! I have never been so disrespected in my life! This is a nightmare! Please do the right thing and resolve this so we can get on with our lives sincerely Roger Thornton
GetHuman1641263 did not yet indicate what AccountNow should do to make this right.
I have an issue with AccountNow too
How GetHuman1641263 fixed the problem
We are waiting for GetHuman1641263 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AccountNow's attention and get better help faster. Tap below to get started.
Having AccountNow issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1641263 fixes it.
This email address isn't valid

AccountNow

Customer service issue
Reported by GetHuman1641263
Nov 27th, 2018 - 9 mons ago
I have an issue with AccountNow too
Fixed
Seen by 6 customers so far
Similar issue to 843 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Social Security
Card Number
Name on Account
Date of Birth
Home Address
Phone number on the back of the card
Email on Account
Timeline
GetHuman1641263 started working on this issue
Nov 27th, 2018 10:41pm
GetHuman1641263 indicated the issue is not fixed yet.
Nov 27th, 2018 10:42pm