I closed my account and asked that verification of my account being closed be mailed to...

GetHuman-yodheyhe's customer service issue with AccountNow from August 2018

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The issue in GetHuman-yodheyhe's own words
I closed my account and asked that verification of my account being closed be mailed to me for the completion of my housing .I have been told twice it has been mailed.*My name is Anita Marie Jones. The last four of my card are **** the last of ssi **** my address is **** Mendocino blvd *** Sacramento Ca.*****. *That has not been delivered. *When you respond to my e-mail aknowledge in the body of the text my account is closed. My phone number is if there are questions **********.I think some maneger must have the authority to send the verification with a tracking number or FedEx this is the *rd time I have requested the same verification.I will appreciate you emailing me that you have seen my account is closed and actually mailing the verification with tracking or e-mailing that directly to me.Too many ** day periods and no delivery and housing is basic nesesety your reps seem nonplussed about and presumtuosly seem to think theres all the time in the world.*Regardless of how much time there is I think I should have already recived the verification that my account is closed.**ThankYou have a nice day**Anita Marie Jones
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AccountNow

Customer service issue
Reported by GetHuman-yodheyhe
Aug 17th, 2018 - a yr ago
I have an issue with AccountNow too
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Seen by 8 customers so far
Similar issue to 469 others
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Items needed
Social Security
Card Number
Name on Account
Date of Birth
Home Address
Phone number on the back of the card
Email on Account
Timeline
GetHuman-yodheyhe started working on this issue
Aug 17th, 2018 8:25pm
GetHuman-yodheyhe indicated the issue is not fixed yet.
Aug 20th, 2018 9:27pm
GetHuman-yodheyhe indicated the issue is not fixed yet.
Aug 20th, 2018 9:27pm
GetHuman-yodheyhe indicated the issue is not fixed yet.
Aug 20th, 2018 9:36pm
GetHuman-yodheyhe indicated the issue is not fixed yet.
Aug 20th, 2018 9:36pm
GetHuman-yodheyhe indicated the issue is not fixed yet.
Aug 20th, 2018 9:42pm