i have faxed every document more then twice .now you guys want me to upload a form for...

GetHuman761970's customer service issue with AccountNow from June 2018

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The issue in GetHuman761970's own words
i have faxed every document more then twice .now you guys want me to upload a form for no necessary reason.they say they want proof of a purchase i bought that was refunded to my card.i have talked to several managers .and keep getting the run around i never purchased with the account now .i had a baby shower and returned a item they let me put the refund on my account now card.i have faxed the refund reciept and my id and social even a bill they asked for with the address like my id wasnt enough. .is there a easier way i can get my money .??
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AccountNow

Customer service issue
Reported by GetHuman761970
Jun 8th, 2018 - a yr ago
I have an issue with AccountNow too
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Seen by 2 customers so far
Similar issue to 51 others
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Items needed
Social Security
Card Number
Name on Account
Date of Birth
Home Address
Phone number on the back of the card
Email on Account
Timeline
GetHuman761970 started working on this issue
Jun 8th, 2018 1:42am
GetHuman761970 indicated the issue is not fixed yet.
Jun 8th, 2018 1:43am
GetHuman761970 indicated the issue is not fixed yet.
Jun 8th, 2018 3:02am