Before contacting them, items GetHuman-tsands may need:
Social Security, Card Number, Name on Account, Date of Birth, Home Address, Phone number on the back of the card, and Email on Account
The issue in GetHuman-tsands's own words
Use my card. Had automatic payments set, been using the card for over a year . i put money every month onto my card and have never had an issue. I accidently paid a bikl online thriugh my bank. When i went to use my card to cover it at bank so my account wouldnt close, it declined my card and there is nothing but a run arround trying to contact a person on phone. Online you cannot log in to find out what is declining your card. They dont tell you this online.. The store clerks get to embarrass you by saying its declined when you go to use it. My bank said they clising my account and i have rent coming up. My money goes into automatic deposit and uf its closed i wont be able to pay it on time messing up all thst i have done to repair my past credit was blown because i couldnt make payments by due date. If i would have kept my cash in my pocket i would have been fine. I want my money and i want to start a petition against this bullshit company. They purposly waste your time on top off causing financial problems.
Im trying to rebuild ctedit . the phone said payment confirmed. When i tried to use the paid account, i seen that no payment was made and my balance is in the red on * accounts becaise of this.
Give me my money. This is a form of terrorism and it has to be stopped.
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