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Accor Hotels Customer FAQ

Top Answers & How-to Guides

What is Accor Hotels's Phone Number?

The question we are asked most often is about how to talk to Accor Hotels customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any special offers or discounts available?

Yes, Accor Hotels often offers a variety of special offers and discounts for guests to take advantage of. These exclusive deals can...
Ask any question you have about Accor Hotels customer service, get an answer now.
Contact Accor Hotels customer service

Overview

What is Accor Hotels?

Accor Hotels is a leading global hospitality company that operates and manages a wide network of hotels, ranging from luxury to budget-friendly...
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Check-in/Check-out

What are the check-in and check-out times?

The check-in and check-out times at Accor Hotels vary depending on the specific hotel and location. However, as a general guideline,...
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Policies

What is the cancellation policy?

The cancellation policy at Accor Hotels varies depending on the specific hotel and rate booked. Generally, most bookings can be cancelled...
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Wi-Fi

Do Accor Hotels offer free Wi-Fi?

Yes, Accor Hotels provide free Wi-Fi to their guests. As a part of their commitment to delivering a comfortable stay, Accor Hotels...
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Pets

Are pets allowed in Accor Hotels?

Yes, Accor Hotels allows pets at select properties. Many Accor Hotels are pet-friendly, welcoming both dogs and cats to stay with their...
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Breakfast

Is breakfast included in the room rate?

Yes, breakfast is included in the room rate at Accor Hotels. We believe in providing a seamless and comfortable experience for our...
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Early/Late Check

Can I request early check-in or late check-out?

Yes, you can request early check-in or late check-out at Accor Hotels, subject to availability. Please note that the availability of...
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Shuttle Services

Do Accor Hotels offer airport shuttle services?

Yes, Accor Hotels offer airport shuttle services. We understand the convenience of a seamless travel experience, so we provide reliable...
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Rewards Program

Are there any loyalty programs or rewards for frequent guests?

Yes, Accor Hotels offers a loyalty program called Le Club AccorHotels, which is designed to reward frequent guests. By becoming a member,...
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Amenities

What amenities are available at Accor Hotels?

Accor Hotels offer a wide range of amenities to enhance your stay. Our hotels are designed to cater to your needs and provide ultimate...
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Special Offers

Are there any special offers or discounts available?

Yes, Accor Hotels often offers a variety of special offers and discounts for guests to take advantage of. These exclusive deals can...
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Help me with my Accor Hotels customer service issue

Ask any question you have about Accor Hotels customer service. We will do our best to get you answers right away.
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