I bought tickets to the BTS Concert on Fortworth for the date September ** at *:** p.m...

GetHuman828439's customer service issue with AXS Tickets from June 2018

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The issue in GetHuman828439's own words
I bought tickets to the BTS Concert on Fortworth for the date September ** at *:** p.m. on May *, ****. While purchasing the tickets i also paid for Standard Mail the fee was ** dollars. I then received an email with my receipt and everything seemed fine. I am in a group chat with other fans who are also assisting the concert and ive notice that every one of their receipt says that tickets will be shipping on July * of **** but on mine it that didnt show. I just wanted to know why doesnt it show on mine
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AXS Tickets

Customer service issue
Reported by GetHuman828439
Jun 28th, 2018 - 10 mons ago
I have an issue with AXS Tickets too
Fixed
Seen by 36 customers so far
Similar issue to 71 others
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GetHuman828439 started working on this issue
Jun 28th, 2018 5:57am
GetHuman828439 indicated the issue is not fixed yet.
Jun 29th, 2018 3:08pm