I purchased Wanna one World Tour Concert in Dallas at ********* in AXS, confirmation nu...

GetHuman778946's customer service issue with AXS Tickets from June 2018

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The issue and preferred resolution, in GetHuman778946's own words:
I purchased Wanna one World Tour Concert in Dallas at ********* in AXS, confirmation number is *******. And I responded the link to request the new tickets because the change of Venue to Verizon Theater. The new tickets should be delivered to me via email on *********, but I haven't received my new tickets. While other person has already received their new tickets. Why I haven't receive my ticketsPlease solve this issue as soon as possible!!!!!!
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AXS Tickets

Customer service issue
Reported by GetHuman778946
Jun 13th, 2018 - 2 mons ago
I have an issue with AXS Tickets too
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Seen by 14 customers so far
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GetHuman778946 started working on this issue
Jun 13th 1:00am