My sister purchased tickets at the box office for the Denver Convention Center to atten...

GetHuman-edwinac's customer service issue with AXS Tickets from May 2018

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The issue in GetHuman-edwinac's own words
My sister purchased tickets at the box office for the Denver Convention Center to attend Denver Comic Con. She used my email as the confirmation address but we've never received anything. Comic Con is less than a month away. I finally found the number and called only to sit on hold for my entire break. The hold operator said to contact on line for "quicker response" and that says ** hours. I just want to know what happened to our tickets and if we're out our $***?
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AXS Tickets

Customer service issue
Reported by GetHuman-edwinac
May 18th, 2018 - 10 mons ago
I have an issue with AXS Tickets too
Fixed
Seen by 13 customers so far
Similar issue to 545 others
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Timeline
GetHuman-edwinac started working on this issue
May 18th, 2018 6:57pm
GetHuman-edwinac indicated the issue is not fixed yet.
May 18th, 2018 8:03pm