I have explained my situation many times and to know all the details please pull up my...

GetHuman3110484's Dispute a Charge issue with AT&T from June 2019

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Before contacting them, items GetHuman3110484 may need:
Phone number, Account number, Account PIN, Account email, Service address, Name, and IMEI number
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman3110484's own words
I have explained my situation many times and to know all the details please pull up my account....****-***-****. *I have exhausted myself on the phone today over nearly * hours total *calling more than one number. I have been taken advantage of after being charged for premium movie channels I expressed I didn't want when I first started with your service. My biggest fault is trusting your company would respect my wishes. I had surgery in February and was not sorting through all my bills carefully till the first of May. I never had troubles like this with Comcast for** yrs.*I have started a Conversation on FB about your way of doing business.*I only asked that my bill started now at $** per month and not for the credit I am owed. I have yet to find a job since being released from my Dr. *I am in a on a fixed income right now.*I believe maybe I should have never dropped Comcast. I will continue my online conversation about AT&T and decide what my next step will be. You have given me some credit but I am due more. Arturo was the most helpful of all I have spoken to.

GetHuman3110484 did not yet indicate what AT&T should do to make this right.

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AT&T

Dispute a Charge issue
Reported by GetHuman3110484
Jun 19th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 9442 others
0 customers following this

Timeline

GetHuman3110484 started working on this issue
Jun 19th, 2019 12:16am
GetHuman3110484 indicated the issue is not fixed yet.
Jun 19th, 2019 5:30pm

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