Greetings,**I purchased international service plan this past week or so, and something...

GetHuman-mkfergus's Service Outage issue with AT&T from May 2019

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The issue in GetHuman-mkfergus's own words
Greetings,**I purchased international service plan this past week or so, and something has gone wrong. First, I got very expensive charge messages that I had overused my data allowance even when I wasn’t using the phone. Then this morning I woke up and had no service at all. Please advise what is going on, and I would also like to cancel my service from this point on because it is just too expensive for the package. Not to mention I would like to enable WiFi calling on my phone and it says I need to call atand t to enable that feature, even though I had it before today? But how am I supposed to call AT&T when my service is out and WiFi calling has been disabled? I aM currently living and working in Costa Rica. My phone number is *********** **Sincerely,*Mary K Ferguson

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AT&T

Service Outage issue
Reported by GetHuman-mkfergus
May 7th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 8183 others
0 customers following this

Timeline

GetHuman-mkfergus started working on this issue
May 7th, 2019 1:57pm
GetHuman-mkfergus indicated the issue is not fixed yet.
May 7th, 2019 8:00pm
GetHuman-mkfergus indicated the issue is not fixed yet.
May 7th, 2019 8:33pm
GetHuman-mkfergus indicated the issue is not fixed yet.
May 11th, 2019 11:01pm
GetHuman-mkfergus indicated the issue is not fixed yet.
May 11th, 2019 11:40pm