I am Daisy Carroll. I bought * * plus I phones in April with the buy one get one free...

GetHuman-dlrocar's customer service issue with AT&T from October 2018

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The issue in GetHuman-dlrocar's own words
I am Daisy Carroll. I bought * * plus I phones in April with the buy one get one free offer and was told that it would come out on my bill after about * billing cycles and it still hasn’t shown on my bill. I went to the Myerland AT&T store in September and spoke with the manager and he called me to say that he was working on it but has never got back in touch with me. I have called the store and left a message regarding the issue but I haven’t heard back. Please help me. I have been a customer for many years and I would lke to get the matter handled. My cell phone number is ***-***-****.
GetHuman-dlrocar did not yet indicate what AT&T should do to make this right.
I have been a customer with them for over ** years. I would like to get the issue of buy one phone get one free resolved.
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AT&T

Customer service issue
Reported by GetHuman-dlrocar
Oct 20th, 2018 - a mon ago
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Seen by 5 customers so far
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Timeline
GetHuman-dlrocar started working on this issue
Oct 20th 5:01pm
GetHuman-dlrocar shared this issue with others over email
Oct 20th 5:23pm