I needed only information about TV services and said very clearly I did not wish to ord...

GetHuman715623's customer service issue with AT&T from May 2018

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I needed only information about TV services and said very clearly I did not wish to order anything at all, at the timer of the conversation. They told me once I made a decision to let them know!! Not long after this conversation, I rec'd. an "Order Confirmation *" for TV and Internet!! with prices higher than I was offered!! I called right away to cancel the order and spoke to Khadigah and gave Cancellation No. **********. Sent email to AT&T explaining the whole matter. My Landlord is aware of the problem, and will not allow any installation services. I will also contact the FTC letting them know about AT&T's outrageous, deceiving and illegal business practices, taking advantage of people, especially of seniors. Thank you, and hope you understand my frustration. This should not happen to anybody, at all!!

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Customer service issue
Reported by GetHuman715623
May 24th, 2018 - 5 years ago
Seen by 11 customers so far
Similar issue to 261 others
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GetHuman715623 started working on this issue
May 24th, 2018 8:15pm
GetHuman715623 indicated the issue is not fixed yet.
May 24th, 2018 9:36pm