On October *th I called ATT regarding their phone and internet. I was promised Uverse i...

GetHuman-manshack's Make a Claim issue with AT&T Tech Support from October 2020

8 views | 505 similar | 0 following
Help with my AT&T Tech Support issue
Next: our robot will wait on hold for GetHuman-manshack to get a AT&T Tech Support rep on the line!
Always use the GetHuman Phone to call AT&T Tech Support. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-manshack's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-manshack may need:
Name on the account, Billing address, and Email address on the account
Top Tip from another customer
To make a claim you will need to use the medical claim form CIGNA has on the website. From there the claim will be processed and should take 2 - 10 days to review.
The issue in GetHuman-manshack's own words
On October *th I called ATT regarding their phone and internet. I was promised Uverse internet and * lines for ***. Turns out it was only for the phones and they don’t service my area. I was conned into getting ATT (only reason I signed up or was looking for other plans because sprint only offers hotspot not Wi-Fi. I’ve called everyday this past week to try and get this resolved but all I get is put on hold for hours. Att sends me to uverse and uverse sends me to att. No one has helped me. No one has investigated into why I was deceived and lied to. I’m very upset. When he signed me up he also put it under a wrong address and was charging me for days I still had sprint. (Only took * days to clear that up). I should not have to put up with this. At this point I deserve uverse to put a line out at my house. I want every recorded conversation I’ve had with att. I want the guys name that lied to me and everyone’s work ID that I’ve talked to.

GetHuman-manshack did not yet indicate what AT&T Tech Support should do to make this right.

How GetHuman-manshack fixed the problem

We are waiting for GetHuman-manshack to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AT&T Tech Support's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having AT&T Tech Support issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-manshack fixes it.
This email address isn't valid

AT&T Tech Support

Make a Claim issue
Reported by GetHuman-manshack
Oct 16th, 2020 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 505 others
0 customers following this

Timeline

GetHuman-manshack started working on this issue
Oct 16th, 2020 6:35pm