On October *th I called ATT regarding their phone and internet. I was promised Uverse i...

GetHuman-manshack's Make a Claim issue with AT&T Tech Support from October 2020

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Top Tip from another customer
To make a claim you will need to use the medical claim form CIGNA has on the website. From there the claim will be processed and should take 2 - 10 days to review.
The issue in GetHuman-manshack's own words
On October *th I called ATT regarding their phone and internet. I was promised Uverse internet and * lines for ***. Turns out it was only for the phones and they don’t service my area. I was conned into getting ATT (only reason I signed up or was looking for other plans because sprint only offers hotspot not Wi-Fi. I’ve called everyday this past week to try and get this resolved but all I get is put on hold for hours. Att sends me to uverse and uverse sends me to att. No one has helped me. No one has investigated into why I was deceived and lied to. I’m very upset. When he signed me up he also put it under a wrong address and was charging me for days I still had sprint. (Only took * days to clear that up). I should not have to put up with this. At this point I deserve uverse to put a line out at my house. I want every recorded conversation I’ve had with att. I want the guys name that lied to me and everyone’s work ID that I’ve talked to.

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AT&T Tech Support

Make a Claim issue
Reported by GetHuman-manshack
Oct 16th, 2020 - 3 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 505 others
0 customers following this

Timeline

GetHuman-manshack started working on this issue
Oct 16th, 2020 6:35pm

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