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Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman-mdgaudia's own words
acct * *********, Ref: Mike *******downgraded to SELECT PACKAGE, effective January ****, rate: $**.**, Feb - Dec $**.*Been many hours and representatives who cannot fix or honor $**.** effective Jan **** - thru Jan ****, ref Brandon, Retention Dept.*Tired of waiting endless apologizing and script reading by your customer service people. Please fix - Melba Gaudia customer since **** (now being punished for being a loyal customer experiencing hardship!
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