acct * *********, Ref: Mike *******downgraded to SELECT PACKAGE, effective January...

GetHuman-mdgaudia's customer service issue with AT&T - California from January 2019

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The issue in GetHuman-mdgaudia's own words
acct * *********, Ref: Mike *******downgraded to SELECT PACKAGE, effective January ****, rate: $**.**, Feb - Dec $**.*Been many hours and representatives who cannot fix or honor $**.** effective Jan **** - thru Jan ****, ref Brandon, Retention Dept.*Tired of waiting endless apologizing and script reading by your customer service people. Please fix - Melba Gaudia customer since **** (now being punished for being a loyal customer experiencing hardship!
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AT&T - California

Customer service issue
Reported by GetHuman-mdgaudia
Jan 3rd, 2019 - 4 mons ago
I have an issue with AT&T - California too
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Seen by 3 customers so far
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GetHuman-mdgaudia started working on this issue
Jan 3rd 5:53pm