Hi,I’m planning to fly from U.S to Shanghai this month, since I have the certification...

GetHuman-ivylu's customer service issue with ANA from August 2019

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The issue in GetHuman-ivylu's own words
Hi,I’m planning to fly from U.S to Shanghai this month, since I have the certification of emotional support animal for my cat, can I bring my cat in cabin with me? I only see ESA dog is allowed to in-cabin, how about cat? Thank u
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Customer service issue
Reported by GetHuman-ivylu
Aug 19th, 2019 - 4 mos ago
I have an issue with ANA too
Not resolved
Seen by 2 customers so far
Similar issue to 618 others
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Timeline
GetHuman-ivylu started working on this issue
Aug 19th 6:38am