Booking for Jesus Castro and Estrella Castro **We booked and paid an ANA flight on line...

GetHuman3117561's customer service issue with ANA from June 2019

Help with my ANA issue
The issue in GetHuman3117561's own words
Booking for Jesus Castro and Estrella Castro **We booked and paid an ANA flight on line last night ** June, **** -Syd-Haneda and failed to keep the reservation number. *Normally, we immediately get emails direct from ANA about the details of the booking with reservation number. So far we have not yet received any email to confirm our paid flight. *We leave Syd on ** June and depart Haneda on ** June. Can you please arrange for ANA to send confirmed bookings for these flights.
GetHuman3117561 did not yet indicate what ANA should do to make this right.
I have an issue with ANA too
How GetHuman3117561 fixed the problem
Rang ANA USA and they provided us with the reservation number we need to check our booking.
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Customer service issue
Reported by GetHuman3117561
Jun 20th, 2019 - 7 mos ago
I have an issue with ANA too
GetHuman3117561 shared how to fix
Seen by 4 customers so far
Similar issue to 476 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
GetHuman3117561 started working on this issue
Jun 20th, 2019 7:13am
GetHuman3117561 confirmed the issue is fixed. Hooray!
Jun 23rd, 2019 11:27am