Need to schedule software update for my alarm system

GetHuman-simplime's customer service issue with ADT from September 2020

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The issue in GetHuman-simplime's own words
Not trying to do anything. The system began to beep constantly without any activation*control actions on my part ... Need to schedule software update for my alarm system
It is annoying and will not stop until the update is completed
It is a operating system issue, ADT should have scheduled updates with their customers to alleviate this issue
I pay my bill on time every month
I spoke with Service Technician who informed me that I have to be scheduled for a software update
How GetHuman-simplime fixed the problem

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ADT

home alarm system
Customer service issue
Reported by GetHuman-simplime
Sep 28th, 2020 - a month ago
Not resolved
Seen by 3 customers so far
Similar issue to 545 others
0 customers following this

Timeline

GetHuman-simplime started working on this issue
Sep 28th 3:41pm