Dear Complaint Dept.**I am an ADT customer for over ** years.*I have called and spoken...
GetHuman-hkleinmd's Refund issue with ADT from May 2020
Help with my ADT issue
First: share to improve GetHuman-hkleinmd's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-hkleinmd may need:
Name, Billing address, Account number, Phone number on account, Date of birth, and Email address
Top Tip from another customer
Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman-hkleinmd's own words
Dear Complaint Dept.**I am an ADT customer for over ** years.*I have called and spoken with your customer service department in January, February March, April and May * and **, **** with no satisfactory response. Each time I was told someone would call me back with a resolution AND NO ONE FROM ADT EVER CALLED BACK. *The facts are that our front windows(* sections) were never connected to ADT's system for ** years. This was discovered by your ADT technician supervisor in January **** after several service calls in which no prior technician could determine the cause of the alarm going off. We called SDT all of the above times and were assured that someone would contact us regarding a settlement but no one ever called back or wrote.*We are requesting a refund of **% of the total premium paid over the past ** years since we were not protected and paid for service we did not receive.**Thank you for your kind consideration.**Stanley Schoenbach,MD***** Fieldston Road*Bronx,NY *********-***-****
GetHuman-hkleinmd did not yet indicate what ADT should do to make this right.
I have an issue with ADT too
How GetHuman-hkleinmd fixed the problem
We are waiting for GetHuman-hkleinmd to fix the problem and share the solution with the rest of us customers.
Please help with my ADT issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ADT customer problems.
Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!