The stay no delay feature is not working. I type in my code and hit * on the keypad an...

GetHuman-mrsmega's customer service issue with ADT from November 2018

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The issue in GetHuman-mrsmega's own words
The stay no delay feature is not working. I type in my code and hit * on the keypad and nothing happens. Any assistance to troubleshoot this would be appreciated.
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ADT

Customer service issue
Reported by GetHuman-mrsmega
Nov 21st, 2018 - a mon ago
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Seen by 4 customers so far
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Timeline
GetHuman-mrsmega started working on this issue
Nov 21st 2:05am