I just spent over an hour taking your survey to get a **** dollar gift card and I never...

GetHuman3536163's customer service issue with AAA from September 2019

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Account name, AAA number, Insurance policy number, Account email, Last 4 of Social Security Number, and Billing address
The issue in GetHuman3536163's own words
I just spent over an hour taking your survey to get a **** dollar gift card and I never do those but this was from AAA so I thought it would be worth it. It said it would take a few minutes to take which took ** minutes and I have been with AAA FOR ** years and just got a good quote for insurance on my car and the house I am buying in a couple of months. Finally on the last page it tells me it can not help me at this time. I have typed this * times to only have no way to send them. I want some professional service. Someone better call me and fix this or I will not insure my house or car and I will cancel my AAA. I am Daniel Cassidy and my phone number is ***-***-****. If no one calls I will assume you don't want any of my business. I have now spent well over an hour on this.

GetHuman3536163 did not yet indicate what AAA should do to make this right.

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AAA

Customer service issue
Reported by GetHuman3536163
Sep 5th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 1802 others
0 customers following this

Timeline

GetHuman3536163 started working on this issue
Sep 5th, 2019 4:37am
GetHuman3536163 confirmed the issue is fixed. Hooray!
Sep 5th, 2019 4:38am
GetHuman3536163 indicated the issue is not fixed yet.
Sep 5th, 2019 4:40am

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