My Name is Chris Logan. I am a AAA member in Chicago. My car became disable back on or...

GetHuman2524184's customer service issue with AAA from March 2019

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The issue in GetHuman2524184's own words
My Name is Chris Logan. I am a AAA member in Chicago. My car became disable back on or about feb. *. I called AAA for tow, and requested it be towed to an Audi dealership and service center on elston Ave in Chicago. During my conversation with the customer service rep, she made a recommendation that a take my car to a AAA affiliated auto repair shop. She spoke highly of the Logan Square Auto Repair Service so her vouching for them as a AAA reparable repair shop, and my years of loyalty to the AAA brand convinced me to change my request. Please allow me to say, the representative of the Logan Square Auto Repair, Rick, is very kind. But kindly damaged my vehicle. I had to have my vehicle towed there * times after receiving it back. When I had to have my vehicle towed for a *th time, and stuck in a major intersection Manheim *Higgins Road, and an use of emergency resources , officer in distress call, resulted in my colleagues from the police Dept., towing services, and airport authors officials came and got me out of that intersection. My vehicle was towed a day later after that incident to my mechanic, who discovered my vehicle was glued back together, broken clamps, and missing screws as a result of me taking my vehicle to Logan Square Auto Services. After paying Logan Square Auto $**** for service this has been a nightmare experience. Right now I am driving a rental car at **.** a day, and will have to have this vehicle for ** days. This experience has occurred because AAA recommended this shop for service. My car is still in the shop as of today.

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AAA

Customer service issue
Reported by GetHuman2524184
Mar 15th, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 1177 others
0 customers following this

Timeline

GetHuman2524184 started working on this issue
Mar 15th, 2019 8:11pm