I had a AAA retension representative call me yesterday in the morning. I couldn’t talk...
GetHuman-ambookie's customer service issue with AAA from January 2019
5 views | 948 similar | 0 following
Help with my AAA issue
Next: our robot will wait on hold for GetHuman-ambookie to get a AAA rep on the line!
Always use the GetHuman Phone to call AAA. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-ambookie's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ambookie may need:
Account name, AAA number, Insurance policy number, Account email, Last 4 of Social Security Number, and Billing address
The issue in GetHuman-ambookie's own words
I had a AAA retension representative call me yesterday in the morning. I couldn’t talk so I called back that evening. I renewed my membership which had lapsed mainly due to relocating to a new state and the holiday rush. When I renewed I asked when my membership would be active and was told immediately. *I required a battery to be jumped as my car lights were left in in cold weather - i just replaced the battery last week. When I called AAA I was told I’d incur an additional $** charge. I explaine that I was informed my membership was active. I was informed this is a new policy. I asked that the charge be waived due to what I was and wasn’t told at sign up. *I spoke to maybe three levels of supervisors and no one could help. The last person I spoke to said a supervisor would call me - they never called. I expressed my concern that I would not get a call back and was told they would call back within the hour. Didn’t happen.*This is extremely bad customer service AAA. I’m **, semi-disabled and on SS bbenefits my only income so money is very tight. It’s cold and snowing and my auto will not start! AAA refuses to provide the service I paid for with membership without additional charge after I, in good faith, renewed my membership. *I want this extra fee waived, I want my auto battery charged and I want the services I paid for. *Alan Bookmiller**** Thornhurst Rd*Bolingbrook, IL ******Cell: ***-***-*****Membership *: *** *** ********* *
GetHuman-ambookie did not yet indicate what AAA should do to make this right.
I have an issue with AAA too
How GetHuman-ambookie fixed the problem
We are waiting for GetHuman-ambookie to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.