Hello AAA,**This is Hansun Kim. I am contacting you regarding my reimbursement and memb...

GetHuman-hansunki's customer service issue with AAA from December 2018

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The issue in GetHuman-hansunki's own words
Hello AAA,**This is Hansun Kim. I am contacting you regarding my reimbursement and membership. Originally I cancelled my membership on Oct, * **** but they still charged me for next month. So, Apparently, I walked into a AAA office located at Cupertino to ask waht happened to my cancellation of my membership. The assistant told me my membership was cancelled that day and I would get about $*** worth check forwarded to me. However, I've been waiting since Nov *, **** until now it has not arrived. **In addition, I am very upset and angry about your services because the agent I have talked to when i walked in to the office told me my membership was cancelled but found out that it was still active and charge me again. **So, I want complete cancellation of my membership and refund.**Also, I am currently in Korea, outside U.S. how would the reimbursement work?
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Customer service issue
Reported by GetHuman-hansunki
Dec 5th, 2018 - a mon ago
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GetHuman-hansunki started working on this issue
Dec 5th, 2018 2:16am