I am a paid AAA member when I attempted to use towing services on the *th and *th of Oc...

GetHuman-keilynel's customer service issue with AAA from October 2018

2 views
 | 
641 similar
 | 
0 following
Help with my AAA issue
First: share to improve GetHuman-keilynel's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-keilynel to get a AAA rep on the line!
Always use the GetHuman Phone tocall AAA. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-keilynel may need:
Account name, AAA number, Insurance policy number, Account email, Last 4 of Social Security Number, and Billing address
The issue in GetHuman-keilynel's own words
I am a paid AAA member when I attempted to use towing services on the *th and *th of October i was denied both times on account of an obscure new rule AAA created which had been amended on the *st of October the first call i was not present which was my fault however the second call i was present but was denied on account of my registration being expired which is a new policy which i was unaware of and could have resolved with a moving pass issued by the dmv however my account was placed in suspension for ** hours without reason ultimately my car was towed by the chp which apparently pays more than AAA for "unregistered" vehicles according to the manager of the tow company. I have been severely mistreated ridiculed discriminated against and made fun of by both the towing company and AAA employees and my family is paying the price as my car and all my valuables are being held for $*** ransom by a towing company with a motive endorsed by your ridiculous tag policy also I am certain my tags were removed by the towing company! The solution is for me to get all of my property back from the towing company at the expense of AAA whom failed to provide paid services and justify it by some obscure made up policy on the fly my name is Keilyn Ellis member number *** *** ********* **Phone *** *** ****
GetHuman-keilynel did not yet indicate what AAA should do to make this right.
I have an issue with AAA too
How GetHuman-keilynel fixed the problem
We are waiting for GetHuman-keilynel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AAA's attention and get better help faster. Tap below to get started.
Having AAA issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would AAA email you?
This email address isn't valid
Follow this issue
See how GetHuman-keilynel fixes it.
This email address isn't valid

AAA

Customer service issue
Reported by GetHuman-keilynel
Oct 11th, 2018 - a mon ago
I have an issue with AAA too
Not resolved
Seen by 2 customers so far
Similar issue to 641 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-keilynel started working on this issue
Oct 11th 9:08pm