I am a paid AAA member when I attempted to use towing services on the *th and *th of Oc...

GetHuman-keilynel's customer service issue with AAA from October 2018

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The issue in GetHuman-keilynel's own words
I am a paid AAA member when I attempted to use towing services on the *th and *th of October i was denied both times on account of an obscure new rule AAA created which had been amended on the *st of October the first call i was not present which was my fault however the second call i was present but was denied on account of my registration being expired which is a new policy which i was unaware of and could have resolved with a moving pass issued by the dmv however my account was placed in suspension for ** hours without reason ultimately my car was towed by the chp which apparently pays more than AAA for "unregistered" vehicles according to the manager of the tow company. I have been severely mistreated ridiculed discriminated against and made fun of by both the towing company and AAA employees and my family is paying the price as my car and all my valuables are being held for $*** ransom by a towing company with a motive endorsed by your ridiculous tag policy also I am certain my tags were removed by the towing company! The solution is for me to get all of my property back from the towing company at the expense of AAA whom failed to provide paid services and justify it by some obscure made up policy on the fly my name is Keilyn Ellis member number *** *** ********* **Phone *** *** ****

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Customer service issue
Reported by GetHuman-keilynel
Oct 11th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 641 others
0 customers following this


GetHuman-keilynel started working on this issue
Oct 11th, 2018 9:08pm

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