After ** years with AAA I won't renew my auto insurance. I had my home owner insurance...

GetHuman-emmateo's customer service issue with AAA from September 2018

21 views | 537 similar | 0 following
Help with my AAA issue
First: share to improve GetHuman-emmateo's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-emmateo to get a AAA rep on the line!
Always use the GetHuman Phone to call AAA. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-emmateo may need:
Account name, AAA number, Insurance policy number, Account email, Last 4 of Social Security Number, and Billing address
The issue in GetHuman-emmateo's own words
After ** years with AAA I won't renew my auto insurance. I had my home owner insurance until I sold my house and now renter insurance. *In April ****, I went to AAA in St Joseph, MI to pay in full my auto insurance since I got a letter stating that if I paid in full I would save $**.**. I went personally and gave them my credit card. Their computers were not working (which happens often) and after trying a few times, the guy helping me said that could not get it to work. I told him that I could pay with a check. He said that it would be even better. A few weeks ago I received a letter from AAA stating that I owed $**.**. I went to the office and explained to Cindy the situation. She said that it was because I paid with check and not CC. I told her that the computers were down and the guy told me check was fine. She said that would look into it and would call me back but after * weeks I have not heard anything from her. Today, I checked my bank account and $**.**, were taken out of my account without permission on ****. *The customer service Bradford*AAA in St Joseph, MI are the worst.*I want my money back. The reason I paid in full was to save. If checks were not allowed, they should have not taken it and told me not to pay with check.*Thank you*Eva Mateo

GetHuman-emmateo did not yet indicate what AAA should do to make this right.

How GetHuman-emmateo fixed the problem

We are waiting for GetHuman-emmateo to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AAA's attention and get better help faster. Tap below to get started.
Having AAA issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-emmateo fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-emmateo
Sep 18th, 2018 - 4 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 537 others
0 customers following this


GetHuman-emmateo started working on this issue
Sep 18th, 2018 7:26pm

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies