I purchased *k** and had to change my original email. I haven’t received any contact f...
GetHuman-richlafr's customer service issue with 2K Sports from November 2018
Help with my 2K Sports issue
First: share to improve GetHuman-richlafr's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-richlafr's next move: go to the 2K Sports help center.
2K Sports doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-richlafr will want to follow the link below to head to their help center. We will check on GetHuman-richlafr later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-richlafr may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-richlafr's own words
I purchased *k** and had to change my original email. I haven’t received any contact from *k but my account was charged. This is the third email I’m sending *My original email is *****@***.com that email is no longer valid so I changed to *****@***.com. ************ is my order number. I need to know if my order is being shipped or is it a download I feel this should be simple since you already charged my account
GetHuman-richlafr did not yet indicate what 2K Sports should do to make this right.
I have an issue with 2K Sports too
How GetHuman-richlafr fixed the problem
We are waiting for GetHuman-richlafr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.