I was playing a myCareer game when my game and consel all crashed at once after upgradi...

GetHuman-ryannei's customer service issue with 2K Sports from October 2018

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The issue in GetHuman-ryannei's own words
Upgrade my players attributes and the my game crashed ... I was playing a myCareer game when my game and consel all crashed at once after upgrading my player with vc. I went to reopen the game and when I went to my career my player was there but everytime I tried to load my career up it said corrupted file or your file is corrupt. I’ve tried everything possible and I’ve tried contacting *k over my email numerous of times and I haven’t received anything.
I’ve already spent *** on the game and then another ** of my own money to lose mycareer player in less then * days!!! Please explain??
By trying to recover my account so I will continue to play the game cause at this point in time I just want to return it and get my money back!
Since *k**
I’ve tried everything from *k support to trying to call people to get ahold of *k!
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How Do I Recover My 2k Sports Account?How do I recover Myplayer on NBA 2K19?How do I let 2K Sports know about a problem with in-app purchases?How Do I Contact 2k Sports About a Download Problem with My Game?
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2K Sports

NBA *k**
Customer service issue
Reported by GetHuman-ryannei
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 376 others
0 customers following this

Timeline

GetHuman-ryannei started working on this issue
Oct 22nd, 2018 9:50pm

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