shipping charge still showing - Buy a kit - although the site says "you qualify for fre...

GetHuman616529's customer service issue with 23andme.com from April 2018

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The issue in GetHuman616529's own words
Buy a kit ... shipping charge still showing
although the site says "you qualify for free shipping, discount auto applied"
free shipping
I have an issue with 23andme.com too
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23andme.com

Ancestry * Health
Customer service issue
Reported by GetHuman616529
Apr 21st, 2018 - 5 mons ago
I have an issue with 23andme.com too
Fixed
Seen by 2 customers so far
Similar issue to 187 others
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Timeline
GetHuman616529 started working on this issue
Apr 21st 3:21am
GetHuman616529 confirmed the issue is fixed. Hooray!
Apr 21st 3:21am