I JUST EMAILED YOU AND I GOT AN AUTOMATED REPLY: WHAT CAN WE DO TO HELP YOU. WHAT THE...

GetHuman6040751's customer service issue with 1Password from May 2021

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The issue in GetHuman6040751's own words
I JUST EMAILED YOU AND I GOT AN AUTOMATED REPLY: WHAT CAN WE DO TO HELP YOU. WHAT THE **** DID THAT MEAN! I CAN'T SIGN IN, WHEN FOR SOME REASON I DON'T NEED THE THE "SECRET KEY", I HAVE TO USE THE MASTER PASSWORD EVERY TIME I TRY TO LOG IN. SO: FIX THE "SECRET KEY" PROBLEM, FIX THE CONTINUAL MASTER PASSWORD SIGN IN PRIOR TO TRYING TO LOG INTO A SITE THAT I HAVE SECRET PASSWORDS FOR, FIX THE PROBLEM OF TRANSFERRING ALL OF MY PASSWORDS CORRECTLY INTO *PASSWORD FROM MY SAFARI CACHE. I DREAD HAVING TO "AUTO LOG IN" ON SITES BECAUSE * PASSWORD DOESN'T HAVE IT. WHY DON'T YOU HAVE A PHONE NUMBER

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1Password

Customer service issue
Reported by GetHuman6040751
May 6th, 2021 - 3 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 144 others
0 customers following this

Timeline

GetHuman6040751 started working on this issue
May 6th 9:48pm