Yelp Help Pages

Yelp Customer FAQ, Forum, and Online Help Desk

Yelp Help @ yelp.com
Customer Help
Average time to fix: (38 hours)
Busiest time: 1:15pm
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Recent Yelp help topics searched

My Yelp password was recently hacked, and I decided to close the Yelp account. On Dec...
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I wrote a review for a local business that I love. This was a few weeks ago. I just hap...
Yelp is in violation of federal law by allowing a fictitious company to confiscate our...
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Dear Sir or madam,*I am the owner of Marina del Rey florist.I have had my account with...
I recently learned that a dental practice is using an earlier (positive) review I wrote...
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I read a number of reviews on YELP of the Colorado Board of Psychologist Examiners, a s...
I have made location changes on maps and when I check after getting an email saying...
Yelp is tampering with my yelp page period. This is defamation of character and is slan...
Sierra DeMers*Sep **, **:** AM CDT**I don’t feel it was a courtesy. After * hr of waiti...
To whom this may concern,**My name is Bertha K, I am a frequent yelp user and I am emai...
I attempted to place an order with Burger Village in Park Slope, Brooklyn on Monday nig...

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Yelp Online Help at yelp.com - Info & Stats

Help desk addresshttp://www.yelp.com/contact
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:15pm
Average turnaround time38
Rank amongst all ways to reach them1
Other means of communicationweb, phone
Communication customer rating93%
Quality of help rating71%
Votes for online help501
When this was last updatedTue Apr 13 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-767-9357

Yelp Help Pages: What to Know

This is the Yelp help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Yelp's best customer help page or faq or forum, this is the best entry point according to 26,718 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (877-767-9357) which we show above. Sometimes when you dig through the various help topics and volumes on yelp.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Yelp agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Yelp: General Information

Yelp has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Yelp using 2 different media: web, phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-767-9357 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Yelp.

Do Yelp and GetHuman work together?

GetHuman has no relationship with Yelp and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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