Yelp Help Pages

Yelp Customer FAQ, Forum, and Online Help Desk

Yelp Help @ yelp.com
Customer Help
Average time to fix: (38 hours)
Busiest time: 10:45am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Yelp help topics searched

I ordered a service dog registration from "Lucky Service Dog" which according to the ad...
Hello Yelp*I have been a wedding photographer for ** years ...A full-time ...Certainly...
I love Yelp and use it often when I am looking for a business or restaurant. It’s been...
This is Ashley Clotfelter from Sign Solutions of East Atlanta.*We have a Yelp! page, an...
Hi *So I had a business with for * and more years *I paid close to ****$ every month *A...
******* case ** Hi- you took down my review because you thought it didn't describe an a...
Taking off my comments is telling someone disabled that they don’t matter. Are you tel...
Hello! I would like to know why all our reviews have disappeared? We have a business li...
I used one of your clients "The Computer Clinic". ( Bloomington, Indiana) I bought a...
My YELP review for New York City plastic surgeon Dr. Norman Pastorek got dumped twice...
I am looking to claim the business 'Wyalla Plaza Liquor Store' (https:**www.yelp.com.au...
My Yelp password was recently hacked, and I decided to close the Yelp account. On Dec...
I ran an ad and asked someone from Yelp about the $*** bonus ads and if it would go tow...
I had abiyt *** reviews and all of a sudden out of nowhere reviews are being place in t...
I have received multiple (over *) reviews in past * months for my new business and yelp...
I read a not recommended review of Novel Tree that I completely agreed with and have ex...
I wrote a review for a local business that I love. This was a few weeks ago. I just hap...

Get help with my issue

Yelp Online Help at yelp.com - Info & Stats

Help desk addresshttp://www.yelp.com/contact
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time38
Rank amongst all ways to reach them1
Other means of communicationweb, phone
Communication customer rating91%
Quality of help rating73%
Votes for online help502
When this was last updatedThu May 12 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-767-9357

Yelp Help Pages: What to Know

This is the Yelp help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Yelp's best customer help page or faq or forum, this is the best entry point according to 26,718 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (877-767-9357) which we show above. Sometimes when you dig through the various help topics and volumes on yelp.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Yelp agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Yelp: General Information

Yelp has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Yelp using 2 different media: web, phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-767-9357 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Yelp.

Do Yelp and GetHuman work together?

GetHuman has no relationship with Yelp and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!