Yelp Help Pages

Yelp Customer FAQ, Forum, and Online Help Desk

Average time to fix: (38 hours)
Busiest time: 2:30pm
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Recent Yelp help topics searched

I need help to find out why my last * * star reviews were removed. & un recommended rev...
Hello, *I recently started working for a new branch of a local shop called “Natura Bowl...
There are reviews for Nothing But Us Care but it is not showing rating and these are ma...
I recently reached out to Yelp regarding reviews that were hidden for Aliso Viejo Self...
We have * star rating and on google and gps its reflecting only * star.**Can you please...
I wrote a review on Yelp about a dog boarder who we believe abused our dog after boardi...
Same story with Yelp, ** * star reviews not showing and wont take down a *star disgrun...
Portland, Maine is one of the fastest up and coming foodie places on the eastern coast...
I had six client reviews on my business page and all of them were removed I am asking t...
I requested that a review be removed from my business page (Southern BBQ in Florence, A...
Hello sir,**I am having business with the name Divorce Lawyers Perth WA. My business is...
Yelp posted a review of the Ice House in Punta Gorda in which the male reviewer (“Jack...
Yelp! my business page Green Environment Landscaping & Snow Inc, Providence RI phone nu...
Hello,**I recently registered the business I work for on Yelp (SquareFoot, in NYC). The...
I have attempted to set up a Yelp account for a business. It has been approved, but the...
I have * locations. I had * or * (*) star reviews and one bad one for more than a year...
My name is Vahe Jabagchourian and I wrote an anonymous critical review for service for...
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Yelp Online Help at yelp.com - Info & Stats

Help desk address
http://www.yelp.com/contact
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
2:30pm
Average turnaround time
38
Rank amongst all ways to reach them
2
Other means of communication
phone, web
Communication customer rating
94%
Quality of help rating
70%
Votes for online help
500
When this was last updated
Wed Apr 01 2020 10:00:00 GMT+0000 (UTC)
Best phone number
877-767-9357

Yelp Help Pages: What to Know

This is the Yelp help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Yelp's best customer help page or faq or forum, this is the best entry point according to 26,718 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (877-767-9357) which we show above. Sometimes when you dig through the various help topics and volumes on yelp.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Yelp agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Yelp: General Information

Yelp has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Yelp using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-767-9357 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Yelp.

Do Yelp and GetHuman work together?

GetHuman has no relationship with Yelp and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Yelp Contact Info

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