Yelp Help Pages

Yelp Customer FAQ, Forum, and Online Help Desk

Yelp Help @ yelp.com
Customer Help
  • It takes an average of 38 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 10:45am.
  • Common topics include Setup Account, Someone is Harassing Me, Remove a Review, Refund, Technical or service issue, and more.
Start typing out the reason you want to get in touch with Yelp. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.

Recent Yelp help topics searched

I am looking to claim the business 'Wyalla Plaza Liquor Store' (https:**www.yelp.com.au...
My Yelp password was recently hacked, and I decided to close the Yelp account. On Dec...
I ran an ad and asked someone from Yelp about the $*** bonus ads and if it would go tow...
I had abiyt *** reviews and all of a sudden out of nowhere reviews are being place in t...
I have received multiple (over *) reviews in past * months for my new business and yelp...
I read a not recommended review of Novel Tree that I completely agreed with and have ex...
I wrote a review for a local business that I love. This was a few weeks ago. I just hap...
Yelp is in violation of federal law by allowing a fictitious company to confiscate our...
Hello, i am contacting you today because i was told a few years ago that i could not le...
Dear Sir or madam,*I am the owner of Marina del Rey florist.I have had my account with...
I recently learned that a dental practice is using an earlier (positive) review I wrote...
I bought a voucher for Luxe Den Salon & Spa in NYC. The deal was pay $** for $** servic...
I read a number of reviews on YELP of the Colorado Board of Psychologist Examiners, a s...
I have made location changes on maps and when I check after getting an email saying...
Yelp is tampering with my yelp page period. This is defamation of character and is slan...
Sierra DeMers*Sep **, **:** AM CDT**I don’t feel it was a courtesy. After * hr of waiti...
To whom this may concern,**My name is Bertha K, I am a frequent yelp user and I am emai...

Yelp Online Help at yelp.com - Info & Stats

Help desk addresshttp://www.yelp.com/contact
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time38
Rank amongst all ways to reach them1
Other means of communicationweb, phone
Communication customer rating91%
Quality of help rating73%
Votes for online help502
When this was last updatedSat Mar 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Yelp Help Pages: What to Know

This is the Yelp help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Yelp's best customer help page or faq or forum, this is the best entry point according to 26,718 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on yelp.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Yelp agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Yelp: General Information

Yelp does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Yelp using 2 different media: web, phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Yelp.

Do Yelp and GetHuman work together?

GetHuman has no relationship with Yelp and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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