VitalChek Help Pages

VitalChek Customer FAQ, Forum, and Online Help Desk

VitalChek Help @ vitalchek.com
Customer Help
Average time to fix: (26 hours)
Busiest time: 1:30pm
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Recent VitalChek help topics searched

Why is my truthful real life answers about me*My Identity not being accepted on my appl...
Birth certificate sent to the wrong address not sure what to do next
It has been * was. I haven't received my birth certificate. I also uploaded docs tha...
I ordered my legal husband death certificate in nov **** n never got it n y’all took mo...
I need my birth certificate for my ID but you guys are asking for an id for the certifi...
I need a death transcript of my mother.
I never recieved my birth certificate from Puerto rico from my order through vitalchek...
I am trying to order a birth certificate long form for my child but in the last step it...
I still have not received my son's birth certificate and I contacted the health departm...
I need to know what I need to get my birth certificate so I can get my ID. I don't have...
Need help with shipping method
It keeps saying submit form and I have multiple times and I need my birth certificate ASAP
Need help with shipping method on my order.
I canceled my order with vital check and have not received my refund of $**.** dollars.
Over a month ago I purchased a marriage and death certificate of Edmonia Frances Burns...
Checking on a birth certificate
I want my money back yall playing games with my ****....jus give it back since yall gon...

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VitalChek Online Help at vitalchek.com - Info & Stats

Help desk addresshttp://www.vitalchek.com/content/contact_us.aspx
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:30pm
Average turnaround time26
Rank amongst all ways to reach them4
Other means of communicationphone, email, web
Communication customer rating87%
Quality of help rating64%
Votes for online help787
When this was last updatedFri Jun 11 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-255-2414

VitalChek Help Pages: What to Know

This is the VitalChek help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for VitalChek's best customer help page or faq or forum, this is the best entry point according to 35,958 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-255-2414) which we show above. Sometimes when you dig through the various help topics and volumes on vitalchek.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from VitalChek agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting VitalChek: General Information

VitalChek has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with VitalChek using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-255-2414 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like VitalChek.

Do VitalChek and GetHuman work together?

GetHuman has no relationship with VitalChek and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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