VitalChek Help Pages

VitalChek Customer FAQ, Forum, and Online Help Desk

VitalChek Help @ vitalchek.com
Customer Help
  • It takes an average of 26 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 1:30pm.
  • Common topics include Track an Order, Account Access, Dispute a Charge, Update Order, Can't Fax ID, and more.
Start typing out the reason you want to get in touch with VitalChek. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.

Recent VitalChek help topics searched

Good morning,**I am not sure who I can get ahold of to assist me with this emergency. I...
State of New York birth certificate. I ordered it in January. When I go to the manage...
order * ********* pin * ****** UPS *nd air Track * *z****av***********Name: S...
It is just constant b******* because I just spent ** minutes writing out a perfect expl...
I have got to get my birth certificate asap. I am in Oklahoma and I was born in Oklahom...
Vital chek is a scam company. I will definitely make sure and do a crappy review on all...
lost order number*and pin .*the representive never sent my info or reciept to my email
Get me a human to call by phone please
We still haven’t received our divorce decree over * months now and we already paid for it!
I would like to talk to a human
I have an expired I’d and the registry of motor vehicles needs a birth certificate as a...
I ordered through Vital Records for a Marriage Certificate. My order was sent on Febru...
Having trouble get my birth certificate I ordered *mouths ago
I got an email about how a clarification is required about my birth certificate order.
Where is my order and why has it taken so freaking long to to recieve it!!
Trying to make sure my order is being peocessed and you guys recieved all information n...
I have applied for two marriage certificates. *Order Number ********** was for a marria...

VitalChek Online Help at vitalchek.com - Info & Stats

Help desk addresshttp://www.vitalchek.com/content/contact_us.aspx
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:30pm
Average turnaround time26
Rank amongst all ways to reach them4
Other means of communicationphone, email, web
Communication customer rating87%
Quality of help rating64%
Votes for online help787
When this was last updatedFri Mar 15 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

VitalChek Help Pages: What to Know

This is the VitalChek help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for VitalChek's best customer help page or faq or forum, this is the best entry point according to 35,958 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on vitalchek.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from VitalChek agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting VitalChek: General Information

VitalChek does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with VitalChek using 3 different media: phone, email, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like VitalChek.

Do VitalChek and GetHuman work together?

GetHuman has no relationship with VitalChek and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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