© GetHuman Inc.
Updated

VitalChek Customer Service

Phone Number & Contact Info

VitalChek's Best Phone Number

800-255-2414
Toll-freeNo access to a live repCustomer Care

How do I talk to a live human at VitalChek?

You cannot speak to a real human being at this phone number. It's an automated system, but you can contact them through email or their website.

Does VitalChek offer 24 hour customer service?

Not at this phone number.Below are other customer service channels and hours.

VitalChek Customer Phone Numbers

Customer Service

24 hours, 7 days
866-561-1694
Toll-free
Directs you to www.vitalchek.com Menu: Please hold for the next available representative.See details

Corporate Offices

Mon-Fri 8am-5pm CST
615-372-6800
Press 0 Menu: If you know your party's extension, press 1. To dial by last name, press 2. For orders, press 3. For customers, press 4. For charge on credit card info, press 5.See details

How to contact VitalChek Customer Service

There are other ways to contact VitalChek customer service besides the phone. Below we list them by medium, from most to least popular.

VitalChek Customer Email Addresses

vitalchek_gateway@mailca.custhelp.com - Customer Service
This is where I e-mailed my question to them through the site, they sent an auto reply requesting more info, then for an additional 12 days I followed up w/another e-mail, and to date, I do not have a response.
24 hours, 7 days
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and VitalChek will reply our your email.

VitalChek Customer Help Desk / Web Support

vitalchek.com - Customer Service
Online customer service support
24 hours, 7 days
As a last, sometimes only, resort- VitalChek customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with VitalChek?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with VitalChek, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

Top VitalChek customer problems and solutions

Click the link above to get answers to just about any VitalChek customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Can I get a real live person at this phone number?

Even though this VitalChek number does not get you to a call center manned by actual human beings, GetHuman researchers still call it regularly to document the phone system.
Here is how our research team describes the way the VitalChek phone system greets you: At this time, we cannot answer your call. Visit us via our website.
This phone number is all recordings. When our research team calls it, we still take notes about any important changes or information so that you don't have to call to find out yourself. Here is their latest summary:  No live representative.

Conclusion and closing notes

This is VitalChek's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a VitalChek agent. This phone number is VitalChek's best phone number because 576 customers like you used this contact information over the last 18 months and gave us feedback. Unfortunately, no VitalChek customer service agents pick up the phone, so we've compiled other ways to solve common issues that customers call 800-255-2414 for, including Track an Order, Account Access, Dispute a Charge, Update Order, Can't Fax ID and other customer support issues. The VitalChek call center that you call into is answered by their IVR or robotic phone menu system which of course is open 24/7. In total, VitalChek has 3 phone numbers. It's not always clear what is the best way to talk to VitalChek representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for VitalChek. The two organizations are not related. GetHuman builds free tools, researches information, and shares tips and tricks from other consumers to help customers of companies like VitalChek. That can include tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep, or talk to a company's customer service operation for you. GetHuman believes that this fills an important gap between fragmented support models, makes the customer care experience more uniform, and even answers questions that businesses and agencies are reluctant to answer (but shouldn't be) - making the customer experience less confusing for all. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with others, we'll keep improving it.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated