VitalChek Help Pages

VitalChek Customer FAQ, Forum, and Online Help Desk

Average time to fix: (28 hours)
Busiest time: 2pm
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Recent VitalChek help topics searched

I need to upload my Vital Records Authorization Form. How do I upload it? The only opt...
Have questions about help for homeless
I don't have a printer so I cannot print an authorization form I need one sent to me by...
he perdido el acceso a mi cuenta y necesito informacion para retomarla. Y informacion d...
Han pasado ** dias y he perdido el acceso a mi cuenta. Necesito informacion de mi pedid...
quisiera saber si puedo mandar informacion del difunto por fax y que numero seria
I ordered a birth certificate for my daughter & it came back saying that she’s a male...
I need to order a birth certificate Because when I try to do it online it’s not excepti...
I chose the free shipping option when checking out and I would like to pay the $** for...
I want to speak to a representative.
Hello, My name is Martin Rodriguez an i placed an orderer a birth certificate months ag...
I ordered * copies of my mothers death certificate on **********. Order********** Pin...
I need clarificationaboub who can get records from NYC
I need clarification about getting a death certificate through vital check in New York City.
Ordered death certificate. Order **********
My account was charged $**.** for * birth certificate .Your site said the first copy ag...
VitalCheck form online asks for "current legal name" - but not Birth Name … how would*d...
Get help with my issue

VitalChek Online Help at vitalchek.com - Info & Stats

Help desk address
http://www.vitalchek.com/content/contact_us.aspx
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
2pm
Average turnaround time
28
Rank amongst all ways to reach them
4
Other means of communication
phone, email, web
Communication customer rating
85%
Quality of help rating
66%
Votes for online help
789
When this was last updated
Sat May 23 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number
866-561-1694

VitalChek Help Pages: What to Know

This is the VitalChek help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for VitalChek's best customer help page or faq or forum, this is the best entry point according to 35,958 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-561-1694) which we show above. Sometimes when you dig through the various help topics and volumes on vitalchek.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from VitalChek agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting VitalChek: General Information

VitalChek has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with VitalChek using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-561-1694 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like VitalChek.

Do VitalChek and GetHuman work together?

GetHuman has no relationship with VitalChek and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.
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