Viber Help Pages

Viber Customer FAQ, Forum, and Online Help Desk

Viber Help @ support.viber.com
Customer Help
Average time to fix: (69 hours)
Busiest time: 9:30am
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Recent Viber help topics searched

Register can't complete
My not is going please unblock my Viber
This is a scam*You r not Viber customer service
I got Viber out*But was not able to make a call
I checked recent calls on viber and * numbers from before came up as my most recent. On...
Good afternoon just what some help, i cant re-log in my account. It was asking for veri...
VIBER:*Possible spam on one of the * numbers: ************* and*or **************please...
Dear all,*I'm kindly asking to help me, it's very important for me and my child.*I rec...
Hello *I try to activate my phone number, but they say the registration can't complete...
Hello*I don't know why I can't open the viber free on my phone ! *Can you help me activ...
Hello,**I was attempting to register my phone number thru the Viber app, however it has...
I never got an activation code or the the activation screen
Hello,*I need to put some calling credit on my fiance's viber account. She is coming to...
Someone has my phone number and has a code and is using my number for this app please help me
Wht i am not able to call one of my no from this app

Get help with my issue

Viber Online Help at support.viber.com - Info & Stats

Help desk addresshttps://support.viber.com/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time69
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating74%
Quality of help rating93%
Votes for online help55
When this was last updatedSun Aug 09 2020 08:00:00 GMT+0000 (Coordinated Universal Time)

Viber Help Pages: What to Know

This is the Viber help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Viber's best customer help page or faq or forum, this is the best entry point according to 744 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.viber.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Viber agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Viber: General Information

Viber does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Viber one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Viber.

Do Viber and GetHuman work together?

GetHuman has no relationship with Viber and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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