Viber Help Pages

Viber Customer FAQ, Forum, and Online Help Desk

Viber Help @ support.viber.com
Customer Help
Average time to fix: (66 hours)
Busiest time: 2:45pm
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Recent Viber help topics searched

Viber ap is not responding
do I have a service with viber?
Hello, my phone is frozen, and in that state I sent an obscene image to the group chat...
I can’t seem to send a msg to a friend who swears he did not block me. I can still talk...
I recently deleted my viber account in August. I had a contact from Ukraine text me dir...
I use viber out since *st october ****. I have auto renewal subscription..i dont know w...
i have an accoiunt in viber out and was using it for more than * month. all of a sudden...
My viber out was working best and renewal time for next month is **.**.****.i hv to mak...
Can’t activate Viber with my phone number*No connectivity it says*I need a solution wit...
I did not use my phone for * hours - from approximately ** AM to * AM. During that time...
I would like to deactivate my account
I don't have access to my viber account or the phone number attached to it. I need to f...
Hi, I can't make any viber out call with my viber,,**Need help please
my bank account is charged
* ******** ********** **** ** *** ******* ******.*** ****** (registratio can't be comp...
I am trying to download (install)*Viber on my IPhone.*It is supposed to be FREE.*So why...
Good morning - I want to cancel my Viber account*phone number. Please let me know how...

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Viber Online Help at support.viber.com - Info & Stats

Help desk addresshttps://support.viber.com/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:45pm
Average turnaround time66
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating71%
Quality of help rating96%
Votes for online help53
When this was last updatedTue Apr 13 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Viber Help Pages: What to Know

This is the Viber help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Viber's best customer help page or faq or forum, this is the best entry point according to 744 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.viber.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Viber agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Viber: General Information

Viber does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Viber one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Viber.

Do Viber and GetHuman work together?

GetHuman has no relationship with Viber and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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