TransferWise Help Pages

TransferWise Customer FAQ, Forum, and Online Help Desk

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Recent TransferWise help topics searched

My transfer of *,**** euro to our account in Greece, the transfer went out on the **th...
hello Wise Support hope you doing well:)**my phone number is lost and went change other...
Hi, this philippe kuhn, I am using wise I am contacting u regarding an issue , so I tri...
I sent money to an account that has been closed
cant find my profile and activity list*need this before i can send you the additional...
I thought transferwise was * supposed to be a **** call centre? Obviously not. Then fix...
my card has been stolen and my mobile phone so i cannot log in to freeze my card. ple...
Hello my name is Ermelindo Enoque, I have been scammed by bitcoin link on * and * of Fe...
Sent money using TransferWise and the money still hasn’t received on the other end.
I did order twice a new Wise card and it never arrived,also I have been charge * times...
i wanted to know a transaction that was send to my account and then the account was dea...
I’ve received a card to my address and I have no idea who the person named is
Hello I have several transfers that have been sent to me I have not received them I wou...
my transfer hasn't been done
I had made a bank transfer to my account. From my Postbank account to my wise account...
Sent fund from ANZ ** hours ago not received by Transferwise
Hello, I suddenly can't log in to my account*my account is *****@***.com*Why can't I lo...

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TransferWise Help Pages: What to Know

The TransferWise help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem is what GetHuman seeks for all major companies. Unfortunately, we haven't found a good help page, faq or forum for TransferWise to share, but we can point you in the right direction. In the last 12 months, 14,544 GetHuman users have come here searching for the right place to start with online help, or a FAQ or forum for TransferWise customers. Unfortunately we have had to disappoint them and say that we don't know of one yet. Like many smaller businesses, TransferWise has a phone number, even though they don't have a comprehensive online knowledge base where you can search for your problem and find answers. Customers like you are looking for help online for a large array of reasons, ie Trouble Receiving Money. Hopefully, TransferWise will build a web-based presence soon to address common problems and questions. Given that TransferWise does not have an online help forum or comprehensive FAQ, we recommend trying one of the other ways to reach them that we have listed here, or else tell us why you were looking for their help in the first place. We may have some hints and better ideas to get you started.

Contacting TransferWise: General Information

TransferWise doesn't have an online help desk for customer service, but you can call them on the phone. In total, you can communicate with TransferWise using 2 different media: phone, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number +44 20 3695 0999 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like TransferWise.

Do TransferWise and GetHuman work together?

GetHuman has no relationship with TransferWise and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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