TopHatter Help Pages

TopHatter Customer FAQ, Forum, and Online Help Desk

TopHatter Help @
Customer Help
Average time to fix: (70 hours)
Busiest time: 9:30am
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Recent TopHatter help topics searched

First off I buy alot from here with ** ,% actually getting to me . Very frustrating. An...
Many of the items on tophatter that are being sold do not fit the description or the im...
Just said something about wanting to see if I could apply my points and what were some...
I have four things that did not show up and I needed for Valentine's Day. One is the me...
How do I reactivate my tophatter account? I do not recall cancelling it.******@***.com
I cancelled my tophatter account and would like to reactivate it. Please advise how to...
My account was cancelled. Can I reactivate it?
Yesterday I wrote out a bad feedback and requested a return for an item. The problem w...
I’d like to speak to someone on the phone I would like a phone number so I can talk abo...
I paid for * *Items...never recieved. Not on my orders. But charged on my netspend
I placed a bid on what LOOKED like a large flat screen tv. It turned out to be a ***inc...
Yes my name is Darrell price my email address is d a r r e l l p *****@***.com there's...
I received a return label to send back what was supposed to be two sleeping bags and en...
I ordered perfume from them the first one I ordered I just now received the refund beca...
If I have to pay you $* for you to answer my question and correct my order and then you...
This is an auction site. I have had the highest bid * separate times on the same items...
I have spent a lot of time and money on your website. But lately people are selling ite...

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TopHatter Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time70
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating63%
Quality of help rating68%
Votes for online help281
When this was last updatedThu May 26 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

TopHatter Help Pages: What to Know

This is the TopHatter help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for TopHatter's best customer help page or faq or forum, this is the best entry point according to 13,362 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from TopHatter agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting TopHatter: General Information

TopHatter does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from TopHatter one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like TopHatter.

Do TopHatter and GetHuman work together?

GetHuman has no relationship with TopHatter and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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