Snapchat Help Pages

Snapchat Customer FAQ, Forum, and Online Help Desk

Snapchat Help @
Customer Help
Average time to fix: (81 hours)
Busiest time: 2:45pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Help from a Real Person
If our free tools aren't enough, we partner with a BBB-accredited US company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with an expert

Recent Snapchat help topics searched

I logged out of my Snapchat but i can't log back in because the security code is active...
I want my profile deleted please
Hello, my name is yousof and I used to have a Snapchat I’d called marokiino***I wanted...
Hi *Someone hacked my Snapchat please contact me
I know my username and password but dont have access to verifies number and theres no e...
I need somebody to reset completely my Snapchat password it has very valuable pictures...
I got a new phone and my Snapchat is using my old number and deactivated email to verif...
my account got locked after i tried to log in on my account on my friends phone. i don...
Snapchat account has been banned due to somebody stealing my device I am unable to make...
Hi , on *rd Jan **** I've clicked some pics or snaps on snapchat which are deleted on t...
Hi there, I have switched phones and tried logging into my account yesterday and it sai...
Every Account I install get locker for no reason. I always get locker out. Please let m...
My account was deleted without notice. I had over * years worth of memories on that acc...
"Clear Cameos Selfie" option is not coming in my settings.*I have to clear my Cameos se...
i made a new snapchat because i wanted to be done with my old one. my old snapchat user...
I posted weed on my story and got blacklisted. I’ve done it a million times never had a...
My account got deleted or banned for some reason. But I had a lot of pictures and memor...

Get help with my issue

Snapchat Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours
What is the busiest time for help2:45pm
Average turnaround time81
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating57%
Quality of help rating90%
Votes for online help2,252
When this was last updatedFri Jan 14 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Snapchat Help Pages: What to Know

This is the Snapchat help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Snapchat's best customer help page or faq or forum, this is the best entry point according to 181,890 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Snapchat agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Snapchat: General Information

Snapchat does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Snapchat one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Snapchat.

Do Snapchat and GetHuman work together?

GetHuman has no relationship with Snapchat and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Speak to An Expert Now

We partner with a US-based expert help site to provide you with support techs 24/7. Enjoy a $1 one-week trial membership and chat with a real expert now.
Get Live Expert Help

Snapchat Contact Info

Other Company Help Desks

Setup Your New Home Easily

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!