Snapchat Help Pages

Snapchat Customer FAQ, Forum, and Online Help Desk

Average time to fix: (74 hours)
Busiest time: 3:30pm
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Snapchat Online Help at support.snapchat.com - Info & Stats

Help desk address
https://support.snapchat.com
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours
What is the busiest time for help
3:30pm
Average turnaround time
74
Rank amongst all ways to reach them
1
Other means of communication
web
Communication customer rating
50%
Quality of help rating
50%
Votes for online help
2,281
When this was last updated
Tue Dec 11 2018 09:00:00 GMT+0000 (UTC)

Snapchat Help Pages: What to Know

This is the Snapchat help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Snapchat's best customer help page or faq or forum, this is the best entry point according to 181,890 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.snapchat.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Snapchat agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Snapchat: General Information

Snapchat does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Snapchat one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Snapchat.

Snapchat Contact Info

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