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Singtel Customer FAQ

Top Answers & How-to Guides

What is Singtel's Phone Number?

The question we are asked most often is about how to talk to Singtel customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the available TV channels and packages on Singtel TV?

Singtel TV offers a wide range of TV channels and packages to cater to different interests and preferences. Customers can choose from...
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Mobile Plans

What are the different mobile plans available?

Singtel offers a range of mobile plans to suit various needs. The available options include Combo Plans, SIM Only Plans, and Prepaid...
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Data Usage

Can I check my data usage online?

Yes, you can easily check your data usage online through Singtel's website or mobile app. Singtel provides a user-friendly online portal...
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International Calls

What are the international call rates?

Singtel offers competitive international call rates to meet the diverse needs of its customers. The rates vary depending on the country...
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Roaming Services

Can I access Singtel services while traveling overseas?

Yes, Singtel provides its customers with access to its services while traveling overseas. With Singtel's roaming services, customers...
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Cancellation Policy

What is Singtel's cancellation policy?

Singtel's cancellation policy allows customers to terminate their services without any penalties or charges within the first 14 days...
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Phone Upgrades

Can I upgrade my Singtel phone before my contract ends?

Yes, you can upgrade your Singtel phone before your contract ends. Singtel offers an early handset upgrade scheme called "Easy Mobile"...
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TV Channels

What are the available TV channels and packages on Singtel TV?

Singtel TV offers a wide range of TV channels and packages to cater to different interests and preferences. Customers can choose from...
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Help me with my Singtel customer service issue

Ask any question you have about Singtel customer service. We will do our best to get you answers right away.
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