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Northern Tool Customer FAQ

Top Answers & How-to Guides

What is Northern Tool's Phone Number?

The question we are asked most often is about how to talk to Northern Tool customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Northern Tool offer international shipping?

No, Northern Tool does not offer international shipping at this time. The company only ships to the contiguous 48 states within the...
Ask any question you have about Northern Tool customer service, get an answer now.
Contact Northern Tool customer service

Ordering

How do I place an order online?

To place an order online with Northern Tool, simply navigate to our website and browse our products. Once you have selected the items...
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Can I cancel or modify my order?

Yes, you can cancel or modify your order at Northern Tool, but it is important to act quickly. If you wish to cancel or make changes...
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Tracking

How can I track my order?

To track your order, simply log into your account on our website and go to the "Order History" section. There you will find information...
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About

What is Northern Tool?

Northern Tool is a leading retailer of high-quality tools and equipment, catering to professionals and do-it-yourselfers alike. With...
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Locations

Where are Northern Tool stores located?

Northern Tool stores are conveniently located across the United States. With over 100 locations, customers can easily find a store...
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Payment

What payment methods does Northern Tool accept?

Northern Tool accepts various payment methods to provide flexibility and convenience to its customers. Currently, the accepted payment...
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Returns

Is there a return policy for purchases?

Yes, there is a return policy for purchases made at Northern Tool. We understand that sometimes products may need to be returned for...
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Warranty

What is the warranty on Northern Tool products?

At Northern Tool, we stand behind the quality and durability of our products. We offer a hassle-free warranty on all our merchandise....
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Financing

Do you offer any financing options?

Yes, Northern Tool provides financing options to its customers. We understand that purchasing tools and equipment can be a significant...
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Promotions

Are there any discounts or promotions available?

Yes, we offer various discounts and promotions throughout the year. At Northern Tool, we strive to provide our customers with the best...
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Newsletter

Can I sign up for a newsletter or email updates?

Yes, you can easily sign up for our newsletter or email updates. By subscribing to our newsletter, you will have access to exclusive...
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Shipping

Does Northern Tool offer international shipping?

No, Northern Tool does not offer international shipping at this time. The company only ships to the contiguous 48 states within the...
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Help me with my Northern Tool customer service issue

Ask any question you have about Northern Tool customer service. We will do our best to get you answers right away.
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