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New York & Company Customer FAQ

Top Answers & How-to Guides

What is New York & Company's Phone Number?

The question we are asked most often is about how to talk to New York & Company customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a size guide?

Yes, at New York & Company, we have a helpful size guide available for our customers. We understand the importance of finding the perfect...
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Order Tracking

How do I track my order?

You can track your order by entering your order number and email address on our website. Once entered, you will be able to see the...
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Company Information

What is New York & Company?

New York & Company is a renowned fashion retailer offering stylish and on-trend clothing and accessories for women. Founded in 1918,...
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Store Locations

Where can I find New York & Company stores?

New York & Company stores can be found in various locations across the United States. We have a store locator on our website that can...
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Shipping

Do you offer international shipping?

Yes, we offer international shipping to select countries. At New York & Company, we understand the importance of providing our fashion-forward...
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Return Policy

What is your return policy?

Our return policy at New York & Company is designed to ensure customer satisfaction. If for any reason you are not completely satisfied...
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Gift Cards

Do you offer gift cards?

Yes, we offer gift cards at New York & Company. Our gift cards are a perfect choice for any occasion, whether it's a birthday, anniversary,...
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Credit Card

Can I apply for a New York & Company credit card?

Yes, you can apply for a New York & Company credit card. By applying for their credit card, you can enjoy various benefits and exclusive...
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Payment Methods

What are the available payment methods?

We offer several convenient payment methods to ensure a seamless shopping experience. You can make a purchase using major credit cards...
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Loyalty Program

Do you have a loyalty program?

Yes, we have a loyalty program called Runway Rewards. By signing up, customers can earn points for every purchase made at New York...
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Order Modifications

Can I cancel or modify my order?

Yes, you can cancel or modify your order at New York & Company. However, it's important to note that they strive to process and ship...
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Help me with my New York & Company customer service issue

Ask any question you have about New York & Company customer service. We will do our best to get you answers right away.
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