National Public Radio (NPR) Help Pages

National Public Radio (NPR) Customer FAQ, Forum, and Online Help Desk

Average time to fix: (67 hours)
Busiest time: 3:45pm
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National Public Radio (NPR) Online Help at help.npr.org - Info & Stats

Help desk address
http://help.npr.org/npr/includes/customer/npr/custforms/contactus.aspx
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
3:45pm
Average turnaround time
67
Rank amongst all ways to reach them
1
Other means of communication
web
Communication customer rating
82%
Quality of help rating
81%
Votes for online help
23
When this was last updated
Tue Jun 19 2018 10:00:00 GMT+0000 (UTC)

National Public Radio (NPR) Help Pages: What to Know

This is the National Public Radio (NPR) help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for National Public Radio (NPR)'s best customer help page or faq or forum, this is the best entry point according to 1,818 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on help.npr.org, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from National Public Radio (NPR) agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting National Public Radio (NPR): General Information

National Public Radio (NPR) does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from National Public Radio (NPR) one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like National Public Radio (NPR).
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