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Glasses.com Customer FAQ

Top Answers & How-to Guides

What is Glasses.com's Phone Number?

The question we are asked most often is about how to talk to Glasses.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer expedited shipping options?

Yes, Glasses.com offers expedited shipping options for customers who need their glasses quickly. We understand the importance of timely...
Ask any question you have about Glasses.com customer service, get an answer now.
Contact Glasses.com customer service

Order Tracking

How Do You Track an Order from Glasses.com?

This guide explicitly helps customers in solving one among many order delivery-related concerns. The few steps listed above on how...
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Returns Policy

What is your return policy?

Our return policy at Glasses.com is designed to ensure customer satisfaction. We offer a 30-day hassle-free return window for any unworn...
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Can I get a refund if I'm not satisfied with my glasses?

Yes, Glasses.com offers a satisfaction guarantee ensuring customers can receive a refund if they are not satisfied with their glasses....
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Try-On Options

Can I try on glasses before buying them?

Yes, Glasses.com offers a virtual try-on tool that allows you to see how glasses will look on your face before purchasing them. This...
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Do you offer virtual try-on?

Yes, we offer a virtual try-on feature on our website. Our virtual try-on technology allows you to see how different glasses will look...
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Shipping Times

How long does it take to receive my order?

At Glasses.com, we understand the importance of receiving your order promptly. The time it takes to receive your order depends on various...
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Prescription Lenses

Do you offer prescription lenses?

Yes, Glasses.com offers a wide range of prescription lenses to cater to individual needs. We understand the importance of clear vision...
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Payment Methods

What payment methods do you accept?

At Glasses.com, we offer a hassle-free payment experience by accepting a wide range of convenient payment methods. You can easily make...
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International Shipping

Do you offer international shipping?

Yes, Glasses.com offers international shipping to many countries around the world. We understand that our customers may be located...
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Order Changes

Can I cancel or change my order?

Yes, if you would like to cancel or make changes to your order, please contact our customer service team as soon as possible. We understand...
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Warranty

Do you offer a warranty on your glasses?

Yes, Glasses.com offers a warranty on all their eyeglasses. They provide a comprehensive one-year warranty against manufacturer defects,...
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Sizing Guide

What is your frame sizing guide?

Our frame sizing guide is a comprehensive resource designed to help you find the perfect fit for your eyeglasses. We understand that...
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Discounts and Promotions

Do you offer discounts or promotions?

Yes, Glasses.com offers discounts and promotions regularly on our website. We believe everyone should have access to affordable eyewear...
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Privacy Policy

What is your privacy policy?

At Glasses.com, we prioritize the privacy and security of our customers' personal information. We understand the sensitivity of such...
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Shipping Options

Do you offer expedited shipping options?

Yes, Glasses.com offers expedited shipping options for customers who need their glasses quickly. We understand the importance of timely...
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Help me with my Glasses.com customer service issue

Ask any question you have about Glasses.com customer service. We will do our best to get you answers right away.
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