What is your return policy?

Our return policy at Glasses.com is designed to ensure customer satisfaction. We offer a 30-day hassle-free return window for any unworn and undamaged eyewear. If you are not completely satisfied with your purchase, you have the option to return your glasses for a full refund or exchange. To initiate the return process, simply contact our customer service team. They will guide you through the necessary steps and provide a prepaid return label for your convenience. Once we receive the returned glasses, our team will inspect them to ensure they are in their original condition. Refunds are typically processed within 5-7 business days. Please note that prescription lenses and lens treatments are non-refundable. At Glasses.com, we prioritize customer satisfaction and aim to make the return process as seamless as possible.