Can I get a refund if I'm not satisfied with my glasses?
Asked a year ago
Yes, Glasses.com offers a satisfaction guarantee ensuring customers can receive a refund if they are not satisfied with their glasses. If you are not completely happy with your purchase, you can return the glasses within 30 days. Simply contact our customer service team to initiate the return process. It is important to note that the glasses must be in original condition and accompanied by all the original packaging, including the case and any accessories. Once the returned glasses are received and deemed eligible for a refund, a credit will be issued back to the original form of payment. Glasses.com aims to provide a hassle-free experience and full satisfaction to its customers.
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