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Eyeglasses.com Customer FAQ

Top Answers & How-to Guides

What is Eyeglasses.com's Phone Number?

The question we are asked most often is about how to talk to Eyeglasses.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the different lens material options available?

Eyeglasses.com offers a wide range of lens material options to cater to individuals' specific needs and preferences. These include...
Ask any question you have about Eyeglasses.com customer service, get an answer now.
Contact Eyeglasses.com customer service

Progressives vs Bifocals

What is the difference between progressives and bifocals?

Progressive lenses, also known as no-line bifocals or multifocal lenses, and traditional bifocals differ in design and functionality....
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Prescription Lenses

Can I order prescription lenses without frames?

Yes, it is possible to order prescription lenses without frames at Eyeglasses.com. We understand that some customers may already have...
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Returns and Policies

What is the return policy for eyeglasses?

Eyeglasses.com offers a hassle-free return policy to ensure customer satisfaction. You have 30 days from the date of purchase to initiate...
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Order Processing

How long does it take to process an order?

At Eyeglasses.com, we understand the importance of receiving your glasses in a timely manner. After placing an order with us, we strive...
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Warranties and Guarantees

Are there any warranties or guarantees on the eyeglasses?

Yes, Eyeglasses.com provides warranties and guarantees on their eyeglasses. They offer a 30-day satisfaction guarantee, allowing customers...
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International Shipping

Do you offer international shipping?

Yes, we offer international shipping. At Eyeglasses.com, we understand that our customers come from all around the world, and we are...
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Order Tracking

Can I track my order after it has been shipped?

Yes, you can track your order after it has been shipped. Once your order has been dispatched, you will receive an email containing...
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Payment Options

What payment options are accepted?

At Eyeglasses.com, we offer a wide range of payment options to ensure convenience and flexibility for our customers. We accept all...
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Discounts and Promotions

Do you offer any discounts or promotions?

Yes, we offer various discounts and promotions at Eyeglasses.com. We understand that affordability is important, so we strive to provide...
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Adjustments at Stores

Can I get my eyeglasses adjusted at a local store?

Yes, you can get your eyeglasses adjusted at a local store. Eyeglasses.com understands that proper fitting is crucial for comfort and...
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Lens Material Options

What are the different lens material options available?

Eyeglasses.com offers a wide range of lens material options to cater to individuals' specific needs and preferences. These include...
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Help me with my Eyeglasses.com customer service issue

Ask any question you have about Eyeglasses.com customer service. We will do our best to get you answers right away.
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