Eyeglasses.com offers a hassle-free return policy to ensure customer satisfaction. You have 30 days from the date of purchase to initiate a return. To be eligible for a refund, the eyeglasses must be in their original condition, unworn, and undamaged. However, if there are prescription lenses in your frames, a 50% lens charge applies as they are customized to your needs. To process a return, simply contact our customer service team, who will provide you with a Return Merchandise Authorization (RMA) number. Please remember to include the RMA number with your package to ensure a prompt refund. Return shipping fees are non-refundable, except in cases where Eyeglasses.com made an error. Rest assured, our goal is to provide you with the best eyeglasses buying experience.
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