What should I do if my prescription changes after I receive my order?

If your prescription changes after you have received your order from Eyeglasses.com, there are a few important steps you can take to ensure that you have the correct eyewear for your needs. First, it is advisable to verify that you have an updated prescription from your eye care professional. This step is crucial as it will provide the necessary information to determine the changes that need to be made to your eyeglasses. Next, you should familiarize yourself with the return and exchange policies of Eyeglasses.com. Generally, many eyewear retailers, including Eyeglasses.com, have specific guidelines for returns or exchanges, especially if the product has met the initial specifications of the prescription provided. You will want to explore whether your new prescription can be accommodated and what the timeframe for returns is. In most cases, you may need to send the glasses back along with your updated prescription, allowing Eyeglasses.com to process the change. Look for information regarding the return shipping options and whether there are any restocking fees associated with your return. While your new prescription is being processed, it might be a good idea to keep your original order handy in case there are questions regarding your previous eyeglass configuration. To find specific details, including any necessary forms or contact information, visit the appropriate section of the Eyeglasses.com website. This will provide you with the most accurate guidance and support for your request.